This LEARNing post is up late this week; I've been out of the office almost all week. Monday was a snow day and school was closed so I worked from home. I did come into the office on Tuesday, but prepped for sales conference, which ran from Wednesday through Friday. It's Friday afternoon and I'm waiting in the office for J to pick me up...
I didn't LEARN too much, at least not all that much that's measurable, from last week's post, but at sales conference, it was a LEARNing par-tay!
This sales conference was totally and completely sans product. We LEARNed sales. We LEARNed sales methodology. We went through official sales training from outsides sales experts. We role-played on Thursday.
I must say I expected to h-a-t-e it all, from day 1 to day 3, but it pains me to admit that not only did I have f-u-n, I LEARNed a few things! I was afraid, along with many others, I'm sure, that it would be a free-for-all on the part of W to basically tell us how little we know about selling, how unprofessional and untrained I/we was/were.
But, in fact, administration admitted we hadn't been trained, admitted this was a serious lack on their part, and promised to continue training with other seminars and webinars, etc., throughout the rest of our career with W.
I LEARNed that I should lead with benefits, not with features. I LEARNed that other successful sales reps had as little training as I have, and yet they took it on themselves more than I did to LEARN to sell, to LEARN their customers, to LEARN the product, to LEARN to do a great job. I am resolving to do better, do more, LEARN more... Be more...
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